TL;DR

Customer Growth Manager (Hospitality): Drive upselling and cross-selling initiatives to existing customers in the hospitality sector with an accent on strategic account analysis and product-led growth. Focus on building strong client relationships, delivering tailored sales presentations, and collaborating with product teams to ensure smooth implementation of upsold solutions.

Location: Remote, based in Portugal

Company

%hirify_global% is a leading SaaS company transforming hospitality with an AI-powered platform used by properties worldwide.

What you will do

Manage and grow a customer pipeline to exceed sales targets through upselling and cross-selling.
Develop strong relationships with key stakeholders and decision-makers.
Identify upselling opportunities via strategic account analysis and regular communication.
Deliver tailored sales presentations, proposals, and product demos.
Collaborate with onboarding and product teams to ensure smooth product implementation.
Stay informed on industry trends and competitor activities to identify new opportunities.

Requirements

Location: Must be based in Portugal
Proven sales success with focus on upselling or account expansion, preferably in hotel tech.
Experience or education in hospitality operations and strong industry knowledge.
Excellent communication and negotiation skills with ability to explain technical concepts.
Proficiency with Salesforce, Google Business Suite, Groove, Zendesk, Canva, and Generative AI.
English language proficiency; Spanish and/or Portuguese also required.

Nice to have

Experience selling PMS or other hotel technology software.

Culture & Benefits

Fully remote work environment with global team.
PTO according to local labor laws and full paid parental leave.
Corporate apartments available in San Diego and São Paulo.
Monthly Wellness Fridays for extended weekends.
Home office stipend based on country of residence.
Access to professional development and training programs.