TL;DR

Product Manager (Fintech): Leading improvements across Home Lending journeys, focusing on customer-facing UX, internal tools, and adviser workflow optimization. Focus on modernizing a traditionally broker-led space and translating opportunities into impactful, measurable outcomes.

Location: London, hybrid (minimum 2 days per week in-office)

Company

%hirify_global% is the UK's #1 credit score and report app, operating in South Africa, Australia, and Canada with over 24 million users globally.

What you will do

Improve digital lending journeys by identifying friction, refining UX, and optimising conversion funnels.
Enhance operational efficiency by understanding adviser and case manager workflows and delivering internal tooling or automation.
Lead structured discovery using data analysis, user insight, and stakeholder feedback to define clear problems.
Drive delivery end-to-end with crisp requirements, thoughtful prioritisation, and tight iterations with engineering and design.
Build strong partnerships across digital teams and traditional broker operations.
Shape the roadmap for Home Lending, balancing user value, operational realities, and technical constraints.

Requirements

Experience as a Product Manager working on digital journeys, internal tools, or operationally complex workflows.
Strong analytical skills, including the ability to dig into funnel data, user behaviour, and operational metrics.
Experience shaping discovery with non-technical partners.
Experience setting direction, objectives, and a roadmap for your team.
Excellent communication skills, particularly when aligning cross-functional teams.
Confident decision-maker who can prioritise, iterate, and make progress in incomplete information environments.

Nice to have

Experience in regulated or financial services.

Culture & Benefits

Flexible work and no fixed desk hours.
25 paid holidays and a “duvet day” on your birthday.
Private health and dental cover, including mental health support.
Up to 4% matched pension.
Dog-friendly office, daily breakfast, and free snacks.
Continued investment into learning and development and leadership-led training.
Access to an in-house psychotherapist and financial coach.
Generous maternity and paternity plans.
Inclusive culture encouraging contributions, wellbeing, and career growth.