TL;DR
Product Manager (Fintech): Leading improvements across Home Lending journeys, focusing on customer-facing UX, internal tools, and adviser workflow optimization. Focus on modernizing a traditionally broker-led space and translating opportunities into impactful, measurable outcomes.
Location: London, hybrid (minimum 2 days per week in-office)
Company
hirify.global is the UK's #1 credit score and report app, operating in South Africa, Australia, and Canada with over 24 million users globally.
What you will do
- Improve digital lending journeys by identifying friction, refining UX, and optimising conversion funnels.
- Enhance operational efficiency by understanding adviser and case manager workflows and delivering internal tooling or automation.
- Lead structured discovery using data analysis, user insight, and stakeholder feedback to define clear problems.
- Drive delivery end-to-end with crisp requirements, thoughtful prioritisation, and tight iterations with engineering and design.
- Build strong partnerships across digital teams and traditional broker operations.
- Shape the roadmap for Home Lending, balancing user value, operational realities, and technical constraints.
Requirements
- Experience as a Product Manager working on digital journeys, internal tools, or operationally complex workflows.
- Strong analytical skills, including the ability to dig into funnel data, user behaviour, and operational metrics.
- Experience shaping discovery with non-technical partners.
- Experience setting direction, objectives, and a roadmap for your team.
- Excellent communication skills, particularly when aligning cross-functional teams.
- Confident decision-maker who can prioritise, iterate, and make progress in incomplete information environments.
Nice to have
- Experience in regulated or financial services.
Culture & Benefits
- Flexible work and no fixed desk hours.
- 25 paid holidays and a “duvet day” on your birthday.
- Private health and dental cover, including mental health support.
- Up to 4% matched pension.
- Dog-friendly office, daily breakfast, and free snacks.
- Continued investment into learning and development and leadership-led training.
- Access to an in-house psychotherapist and financial coach.
- Generous maternity and paternity plans.
- Inclusive culture encouraging contributions, wellbeing, and career growth.
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