AI and Experience Orchestration Director

TL;DR

AI and Experience Orchestration Director: Driving the adoption and sales strategy for AI-powered customer experience solutions with an accent on translating client business goals into impactful AI use cases. Focus on orchestrating complex opportunities, influencing sales strategy, and enabling field execution of AI programs.

Location: Hybrid (Flexible Office in Durham, NC; New York; Washington D.C.; Florida; Pennsylvania, USA)

Salary: $125,300.00 – $232,700.00

Company

hirify.global is a product company empowering organizations globally with its AI-powered Experience Orchestration platform to enhance customer and employee experiences.

What you will do

• Lead discussions on AI and customer experience with technical and business stakeholders.
• Engage with senior and C-level leaders, orchestrating complex opportunities.
• Influence sales strategy, partnering with account executives for planning and forecasting.
• Identify strategic priorities and develop AI-led opportunity pathways.
• Drive field execution of hirify.global AI portfolio programs, including sales campaigns and enablement.
• Provide hands-on support for positioning, presentations, pricing, and proposals for hirify.global AI.
• Lead customer workshops to shape AI use cases, prioritization frameworks, and pilot opportunities.

Requirements

• 10 to 12 years of sales and/or presales experience in software, cloud, and/or AI-related domains required.
• Strong subject matter expertise in AI and customer experience technology.
• Experience with AI-powered customer experience and conversational AI solutions.
• Ability to influence without direct authority and collaborate effectively.
• Ability to create effective territory and account strategies supporting growth objectives.
• Effective presentation skills with the ability to serve as a compelling subject matter expert.
• English: B2 required.

Nice to have

• Experience in sales overlay, specialist, and/or subject matter expert functions.

Culture & Benefits

• Medical, Dental, and Vision Insurance, with Telehealth coverage.
• Flexible work schedules and work from home opportunities.
• Development and career growth opportunities.
• Open Time Off in addition to 10 paid holidays.
• 401(k) matching program.
• Adoption Assistance and Fertility treatments.
• Culture emphasizes empathy, collaboration, and bold innovation.