Ai Sales Channel Manager

TL;DR

Ai Sales Channel Manager (Sales): Manage and optimize international sales agent channels using AI tools, design and tune conversational AI agents, and orchestrate AI-driven omnichannel campaigns. Focus on automating sales processes, commission systems, and aligning business with data and technology requirements.

Location: Hybrid (Karlsruhe, Germany)

Company

Leading European provider of cloud infrastructure, cloud services, and hosting services with open structures and a strong team spirit.

What you will do

• Manage and optimize international sales agent channel KPIs using AI tools.
• Design, train, and tune conversational AI agents to enhance sales and service performance.
• Design and orchestrate AI-driven omnichannel cross-selling and upselling campaigns.
• Automate commission processes with AI-supported plausibility checks and rule-based models.
• Analyze sales and campaign data to identify opportunities and translate insights into actions.
• Coordinate between Customer Care, Product Management, Data/AI, and Customer Intelligence teams.

Requirements

• Location: Karlsruhe, Germany (hybrid work model)
• Experience in sales, telesales, or performance management, ideally in IT.
• Strong knowledge of AI tools in sales and campaign environments.
• Proficiency with data tools and analytical thinking.
• Excellent communication skills in German and English.
• Willingness to travel 2–3 times a year for 3-4 days.

Nice to have

• Experience automating compensation and commission processes.

Culture & Benefits

• Hybrid working model with flexible hours.
• Subsidized canteen and free drinks at some locations.
• Modern office with good transport connections.
• Employee discounts and events.
• Training and development opportunities.
• Health offers including sports and health courses.