TL;DR

Director Client Solutions (Professional Services): Lead strategic client portfolios and drive flawless enterprise software implementations in a SaaS environment with an accent on operational excellence, financial performance, and team development. Focus on managing high-impact client projects, stakeholder communication, and building high-performing teams in a hybrid setting with travel across North America.

Location: Hybrid (Atlanta, GA, USA) with up to 30% travel across North America

Company

%hirify_global% is a high-growth software company revolutionizing the utility industry with cloud-native platforms serving over 100 utility clients across North America and the Caribbean.

What you will do

Lead strategic client portfolios ensuring projects deliver on time, on budget, and with excellence.
Manage portfolio-level P&L, revenue forecasting, and resource utilization.
Serve as executive sponsor managing client escalations and governance.
Build and develop high-performing teams across project management, solution architecture, and implementation.

Requirements

Must work hybrid from Atlanta office three days per week with travel up to 30% across North America.
8+ years leadership experience in Professional Services within SaaS, managing $15M+ P&L and teams of 25+.
Strong financial acumen and operational expertise in delivery and process improvement.
Excellent communication and stakeholder management skills in executive and client-facing settings.
Expertise in enterprise software implementations and project governance.
English proficiency at least B2 level required.

Culture & Benefits

Hybrid work environment with flexible hours and downtown Atlanta office.
Competitive compensation package with comprehensive health and wellness benefits.
Generous PTO, sick leave, and summer Friday half-days.
401k matching program and RRSP for Canadian employees.
Annual development fund, tuition assistance, and team events.

Hiring process

Professional identity verification encouraged via LinkedIn and work email.
Formal background check and identity verification as part of SOC 2 compliance.