TL;DR

Senior UX Researcher (Product Design): Lead user research across discovery phases for B2B SaaS products with an accent on qualitative and quantitative methods, user interviews, and usability testing. Focus on balancing multiple research projects, engaging enterprise users, and validating strategic product decisions.

Location: Remote with options in Alicante, London, Merelbeke, and Rome

Company

%hirify_global% is a Technology Asset Intelligence platform delivering actionable insights across hardware, software, cloud, IoT, and OT to empower IT, security, operations, and finance teams worldwide.

What you will do

Lead user research activities including interviews, focus groups, usability tests, and surveys across product squads
Partner with Product Managers to validate business assumptions with real users
Translate research findings into clear insights, requirements, and recommendations
Collaborate with UX Designers to integrate research insights into the design process
Manage research data and knowledge base using tools like Dovetail, Typeform, and Pendo

Requirements

Fluent in qualitative and quantitative research methods
Experience with B2B SaaS or enterprise software context
Proficient in research tools such as Dovetail, Typeform, and Pendo
Ability to run and moderate focus groups with enterprise customers
Strong communication and facilitation skills
Organized and able to manage multiple research projects simultaneously

Culture & Benefits

Competitive salary aligned with industry benchmarks
Benefits including meal vouchers, insurance, eco vouchers, and net allowance (location-dependent)
Career growth and learning opportunities
Flexible working hours and remote work options
Company events and perks