Middle Business Account Manager (iGaming)

TL;DR

Middle Business Account Manager (iGaming): Building and maintaining strong client relationships and ensuring satisfaction and business growth with an accent on understanding client operations, challenges, and goals. Focus on developing strategic plans and proposing tailored solutions in collaboration with internal teams.

Location: Georgia or Poland

Company

hirify.global is an international technology company with software development expertise in iGaming, fintech, and martech.

What you will do

• Establish and nurture strong long-term relationships with clients and key stakeholders.
• Understand client business specifics and how it operates.
• Identify potential issues and propose solutions in collaboration with internal teams.
• Create client development plans and strategies.
• Be responsible for general client satisfaction and growth in close collaboration with the casino platform team.
• Resolve ongoing issues and problems and forecast key project metrics.

Requirements

• English: B2 required
• Russian: B2 required
• Strong communication, negotiation and team collaboration skills.
• Strong knowledge of the IT industry and its major processes.
• 2+ years of experience in account management and/or customer success management.
• Previous experience with creating and implementing strong relationships with clients.

Culture & Benefits

• Comprehensive Mental Health Programme.
• Private insurance (depending on contract type).
• Paid gym memberships.
• Free English lessons (online).
• +1 day off per calendar year.
• Referral program rewards.
• Opportunities for upskilling, internal workshops, and participation in professional conferences.