TL;DR

Compliance Operations KYC Program Manager: Leading and optimizing compliance operations and KYC programs with an accent on change management, operational risk, and cross-functional collaboration. Focus on designing scalable processes, driving compliance effectiveness, and managing complex stakeholder initiatives.

Location: Remote from countries where Cash App operates

Salary: $122,900–$184,300 USD depending on location and experience

Company

%hirify_global% builds technology to increase access to the global economy through brands like Cash App, Afterpay, and Square, focusing on financial services and payments innovation.

What you will do

Lead end-to-end change management initiatives across compliance operations with clear prioritization and standardized processes
Design and optimize operational procedures with quality improvement programs and detailed documentation
Drive complex cross-functional programs involving Financial Crimes, Compliance, and Technology teams
Identify operational risks, ensure control effectiveness, and promote consistent decision-making
Manage milestones, track success metrics, and assess portfolio performance regularly
Build and maintain strategic relationships and communication across organizational levels

Requirements

Must have 5+ years experience in compliance operations or regulatory environments with strong operational risk management knowledge
Experience in financial technology or payments industry preferred
Proven leadership in managing complex, cross-functional programs with measurable results
Strong stakeholder management skills across Product, Technology, and Compliance teams
Analytical skills to interpret operational metrics and drive process improvements
Ability to manage multiple detailed workstreams while maintaining quality and meeting deadlines in regulated environments

Culture & Benefits

Remote work flexibility from supported countries
Medical insurance and modern family planning benefits
Flexible time off and retirement savings plans
Culture focused on innovation, collaboration, and impact