Senior Systems Support Engineer (C#)

TL;DR

Senior Systems Support Engineer (C#): Ensuring operational efficiency, stability, and availability of complex application systems with an accent on incident management, application monitoring, and DevOps practices. Focus on debugging business-impacting issues, implementing continuous delivery, and mentoring less experienced peers.

Location: Remote from Brazil

Company

hirify.global is a leading technology consultancy committed to revolutionizing tech and delivering extraordinary impact by helping clients solve complex business problems with technology.

What you will do

• Ensure operational efficiency, stability, and availability of complex application systems.
• Manage incidents, debug business-impacting issues, and take corrective actions using monitoring tools.
• Implement continuous delivery practices to evolve, support, and deliver high-quality software.
• Leverage logging techniques for alerting, monitoring, and identifying root causes of incidents.
• Utilize DevOps tools and practices for software deployment and operation.
• Mentor less experienced peers and advocate for technical excellence.

Requirements

• Experience with C# programming language and cloud platforms such as AWS, Azure, or GCP.
• Strong debugging and triaging skills to troubleshoot code effectively.
• Experience with relational databases such as MS SQL, MySQL, or PostgreSQL.
• Experience with containerization tools like Docker and CI/CD tools like Jenkins and Azure pipelines.
• Understanding of application monitoring tools such as DataDog, Prometheus, or Grafana.
• Comfortable with Agile methods, such as Scrum and/or Kanban.
• Willingness to be part of a rotation- and need-based 24x7 available team.

Nice to have

• Presence in the external tech community (speaking engagements, open source contributions, blogs).
• Resilience in ambiguous situations and ability to approach challenges from multiple perspectives.
• Advocate for and implement cloud and security best practices.

Culture & Benefits

• Supported career development with interactive tools and numerous development programs.
• Collaborative, value-driven teams building innovative customer experiences.
• Empowerment in employees' career journeys.
• Dynamic and inclusive community of bright and supportive colleagues.
• Purposeful and impactful work revolutionizing tech.