TL;DR

Senior Noc Engineer (System Engineering): Ensuring health, stability, and uptime of production systems with an accent on real-time monitoring, incident response, and troubleshooting in a 24/7 environment. Focus on managing infrastructure at scale, root cause analysis, and improving observability and automation.

Company

%hirify_global% builds uncomplicated service software delivering exceptional customer and employee experiences with a people-first AI approach, trusted by over 72,000 companies worldwide.

What you will do

Monitor production systems and applications to ensure uptime, performance, and availability
Respond to and manage incidents, alerts, and outages in real time
Conduct root cause analysis and implement corrective actions
Troubleshoot system, application, and network issues escalated by monitoring or support teams
Participate in 24/7 shift rotations including weekends and holidays
Collaborate with engineering and product teams to improve monitoring frameworks and automation

Requirements

3+ years of hands-on experience in Linux/Unix systems administration and network troubleshooting
Strong understanding of internet and network protocols including DNS, DHCP, TCP/IP, VPNs, HTTPS, TLS, IPSec
Experience with monitoring/logging tools such as Nagios, Datadog, ELK, Splunk
Proficient scripting skills in Shell, Python, or Ruby for automation
Experience with public cloud platforms, preferably AWS
Hands-on experience with Docker, Kubernetes, CI/CD pipelines, and Infrastructure-as-Code using Terraform

Culture & Benefits

Inclusive environment welcoming diverse backgrounds, genders, orientations, religions, and ethnicities
Commitment to equal opportunity and diversity to boost employee and business goals