TL;DR

Service Engineer: Diagnosing and repairing high-performance audio electronics to module and component level with an accent on precision soldering, fault finding, and root cause analysis. Focus on supporting customers and production teams, improving product quality, and training partners.

Location: Based in Letchworth Garden City. Some ad hoc travel may be required.

Salary: Negotiable depending on experience + benefits

Company

Linea Research Ltd, part of the %hirify_global% Group, designs and manufactures high-performance audio electronics for the professional market.

What you will do

Provide technical support to customers and on-site production teams.
Diagnose and repair products to both module swap and component level.
Perform precision soldering of electronic components on circuit boards.
Oversee the returns database and ensure it's kept up to date.
Analyze the root cause of failures and liaise with Quality and R&D for product improvement.
Provide training and support to partners who service products outside the UK.

Requirements

Knowledge of using normal workshop tools and test equipment.
Knowledge of working on mains powered equipment and understanding how to do so safely.
An understanding and experience of electronics at component level.
Experience with component level electronic repair which includes surface mount assemblies.
Experience with fault finding and resolving issues on PCBs.
Ability to read and understand circuit diagrams.

Nice to have

Experience with Class D amplifier technology.
Full UK driving licence is desirable.

Culture & Benefits

25 days holiday, plus bank holidays.
Opportunity to join our Group Pension, Income Protection, Life Assurance, Health Cash Plan and Private Medical Insurance schemes.
Opportunity to participate in our Group Bonus scheme.
Opportunity to join our Bike to Work scheme.