TL;DR

Project Coordinator: Fostering positive relationships with customers and coordinating internal and external stakeholders throughout the implementation process for reporting, analytics, and performance management solutions with an accent on managing multiple projects, ensuring successful service delivery, and improving implementation methodologies. Focus on developing a deep understanding of products, validating project information accuracy, and planning future resource hours.

Location: Candidates must be eligible to work in the country where the position is located; sponsorship is not available. Shift timings are 5:30 PM to 2:30 AM IST.

Company

%hirify_global% is a leading provider of reporting, analytics, and performance management solutions, enabling the Office of the CFO to connect to and make sense of their data in real time.

What you will do

Serve as the primary customer contact throughout the entire implementation process.
Engage with technical teams and customers to ensure successful solution implementation.
Conduct scheduled meetings with prospects including kick-off, weekly checkpoint, and final wrap-up meetings.
Coordinate other %hirify_global% resources (Engineering, PSO) critical to the implementation process.
Create and improve implementation contracts, templates, success criteria methodology, and presentations.
Undertake various project coordination activities including validating project information accuracy and updating service record fields.

Requirements

Experience: 3 to 5 years in project management, with a minimum of 2 years as a project analyst, coordinator, or junior role.
Work Authorization: Must be eligible to work in the country where the position is located; sponsorship is not available.
Project management experience, preferably in the Professional Services/Managed Services setup.
Customer management/client-facing experience.
Adherence to defined Global PMO methodology, standards, and processes.
Ability to multitask, managing several projects at different lifecycle stages.
Demonstrate excellent communication, analytical, problem-solving, and organizational skills.
Experience with industry-standard business and productivity tools like Microsoft Excel and Word.

Nice to have

Exposure to financial reporting/accounting product implementation.

Culture & Benefits

Committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, or veteran status.
Proud to be an equal opportunity workplace.

Hiring process

Background checks are required for employment, where permitted by country, state/province.