TL;DR

Principal Product Manager (CRM): Driving the domain model and strategy for QuickBooks' Customer Hub (CRM) to transform it into an all-in-one business management platform with an accent on enabling lead-to-cash workflows, integrating %hirify_global% capabilities, and rapid iteration for product-market fit. Focus on identifying market opportunities through customer research, designing revenue-generating products, and leveraging AI/ML for customer insights and personalization.

Location: Onsite in Mountain View, California; Atlanta, Georgia; or New York, New York

Salary: $236,000–$319,000 (Bay Area California); $232,500–$314,500 (New York City, New York)

Company

%hirify_global% is a global financial technology platform powering prosperity for approximately 100 million customers worldwide with products like TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

Lead the strategy and domain model for QuickBooks' Customer Hub (CRM), evolving it as a 0 to 1 capability within QuickBooks.
Integrate with other %hirify_global% teams to deliver a holistic "Lead to Cash" offering for SMBs.
Drive rapid iteration on the core product experience to achieve product-market fit with engineering teams.
Conduct customer research and design experiments to test assumptions before full builds.
Leverage user data, AI/ML for lead scoring, relationship insights, and personalization.
Own the product lifecycle from requirements gathering through production and release, building products that deliver great customer experiences.

Requirements

10+ years concepting and delivering world-class software products in a Product Management role.
Proven ability to drive a 0-1 architecture and evolve it in a large-scale enterprise setting.
Expert at managing the end-to-end product lifecycle for B2B SaaS offerings.
Repeated experience expertly triaging data to steer the product roadmap and persuade others to support pivots.
Successful history of managing cross-functional teams that launch on-time and on-budget.
Strong project management skills, including the ability to think and lead complex projects simultaneously.

Nice to have

BS or BA Degree preferred or equivalent work experience.

Culture & Benefits

Work with a tight-knit team of product managers, designers, and engineers.
Contribute to a mission of helping small businesses succeed and drive 2X revenue growth.
Competitive compensation package with a strong pay-for-performance rewards approach.
Eligibility for a cash bonus, equity rewards, and benefits.