TL;DR

Technical Writer (Fintech): Creating and maintaining clear, accurate external API documentation for a modern payment platform integrating banks and blockchains with an accent on API standards, payment systems, and developer usability. Focus on writing detailed integration guides, testing APIs, and collaborating cross-functionally to ensure up-to-date and practical documentation.

Location: Hybrid with flexible working hours, based in South Africa

Company

%hirify_global% provides modern payment infrastructure unifying banks and blockchains, enabling businesses to send and receive stablecoin payments and launch compliant payment products globally.

What you will do

Develop and maintain high-quality external API documentation including user guides, FAQs, and tutorials
Test APIs using tools like Postman and Insomnia to ensure documentation accuracy
Collaborate with product, development, and customer success teams to gather technical information and reflect product updates
Participate in product launches involving API changes
Create visuals and examples to simplify complex technical concepts
Conduct user research and gather feedback to improve documentation usability

Requirements

Location: Based in South Africa with hybrid work setup
Minimum four years of experience as a Technical Writer or similar role
Bachelor’s degree in language or technical field or equivalent experience
Experience with docs-as-code workflows, Markdown, GitHub, and static-site generators
Proficiency in API documentation using OpenAPI/Swagger and API testing tools
Excellent written and spoken English with ability to explain complex concepts clearly

Nice to have

Basic programming knowledge in Python, JavaScript, or similar
Scripting skills for API testing automation
Experience maintaining content on developer portals

Culture & Benefits

Competitive salary with meaningful ownership through employee option scheme
Flexible working hours with hybrid work model
Culture focused on passionate, growth-minded people
Flexible holiday policy
Opportunities to travel to offices worldwide including London and Cape Town
Open and creative environment to help define company culture and future