Business Analyst/Project Manager

#вакансия #vacancy #remote #businessanalyst #ai #job #jobopening

Voice AI Business Analyst/Project Manager

Who we are: recruitment agency Lavendo.io

Our client, a USA-based fast-growing AI-powered voice platform transforming how small businesses handle inbound calls, appointments, and customer requests, is looking for a Business Analyst/Project Manager.

💼 OPEN ROLE
· Business Analyst/Project Manager - Remote from USA/Europe/LATAM (Full-time, work by EST timezone)
· Requires 4+ years of experience as a Business Analyst (preferably in software development or startups)
· Requires conversational fluency in Russian and English
· Skills: REST, gRPC, UML, BPMN, BRD, DFD, ERD, Postman, GAP analysis, CJM, SQL, ElasticSearch
· Salary range:
Zone 1 (United States): $110,000-$130,000 USD per year
Zone 2 (Europe and LatAm): $40,000-$75,000 USD per year

🖊 Responsibilities:
· Collaborate with stakeholders to gather, document, and analyze business requirements, strategically anticipating future needs and challenges
· Translate business objectives into clear functional and technical specifications for the development team
· Facilitate workshops, interviews, and brainstorming sessions with users, product managers, and engineers, bringing a proactive organization to every session
· Map and improve business processes, identifying opportunities for efficiency and scalability
· Prepare user stories, acceptance criteria, and workflows in collaboration with the Product Owner
· Support the QA team by clarifying requirements and assisting in test planning
· Monitor solution implementation to ensure alignment with requirements and user expectations.
Prepare reports, dashboards, and presentations to communicate insights and progress to management, organizing findings so that next steps and future roadmaps are always clear


⭐️ Why Join:
· Remote-first flexibility; work ET hours on your terms
· Real decision-making authority with supportive leadership, you're trusted to get things done your way
· Join our client’s hypergrowth company leading the Voice AI revolution in Silicon Valley
· Help democratize AI technology for millions of small and mid-sized businesses worldwide
· Execute high-stakes implementations that directly shape company growth and client success
· Your work has a real, measurable impact on businesses worldwide

Lavendo.io is managing this search end-to-end, guiding you from intro to offer. 💜

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