TL;DR

Senior Site Reliability Expert (Retail): Designing, building, and operating scalable, reliable Kubernetes infrastructure and CI/CD pipelines for Lightspeed Retail POS systems with an accent on observability, incident management, and cloud service optimization. Focus on managing multi-platform Kubernetes clusters, ensuring zero-downtime production environments, and driving continuous improvement in software delivery processes.

Location: Montreal, Quebec, Canada

Company

%hirify_global% is a global commerce platform company founded in Montreal, serving retail, hospitality, and golf businesses in over 100 countries with cloud commerce solutions.

What you will do

Ensure observability, scalability, and reliability of the Retail Platform infrastructure.
Design, configure, and manage Kubernetes clusters in critical production environments.
Lead incident response and provide remediation during production incidents.
Drive continuous improvement of software delivery processes and DevOps best practices.
Collaborate with multidisciplinary teams to empower product development.
Maintain high availability, disaster recovery, and security standards.

Requirements

Location: Must be based in Montreal, Quebec, Canada
English: Fluency required as working language
Proven experience with Kubernetes, cloud platforms (AWS, GCP, Azure), and CI/CD pipelines.
Strong knowledge of Infrastructure as Code (Terraform) and container technologies (Docker).
Experience with incident management and ensuring zero-downtime production environments.
Analytical mindset with ability to use metrics to drive technical decisions.

Nice to have

Experience with multiple programming or scripting languages (Bash, Python, Ruby, Java, Golang).
Familiarity with Agile development and continuous delivery best practices.

Culture & Benefits

Equity participation and flexible paid time off policies.
Health insurance and wellness benefits including mental health support.
Opportunities for professional growth and skill development.
Flexible work culture with autonomy and innovation time.
Inclusive and diverse workplace with cultural and technical committees.
Fully stocked kitchen and social events like happy hours.