Commercial Operations Associate (TravelTech)

TL;DR

Commercial Operations Associate (TravelTech): Supporting commercial teams across sales, supplier relations, and account work with an accent on sales activities, relationship management, and operational efficiency. Focus on coordinating cross-functional teams, improving processes, and executing day-to-day operational tasks within a fast-paced travel environment.

Location: Hybrid, required to work from Cambridge, MA office at least 3 days per week

Salary: $75,000–$85,000

Company

hirify.global, part of Booking Holdings, is a leading travel search engine and corporate travel solution provider.

What you will do

• Support sales activities including prospect research, materials preparation, joining discovery calls, and helping with proposals and RFPs.
• Coordinate and maintain relationships with supplier partners.
• Assist account teams with client requests, reporting, meeting preparation, and handling escalations.
• Collaborate with marketing on campaigns, content, and events.
• Connect and communicate across sales, marketing, account, product, and supplier teams.
• Improve and document processes, support team organization, and handle day-to-day operational tasks.

Requirements

• 2+ years of experience in the corporate travel ecosystem (TMC, OBT, supplier, or related environment)
• Strong collaboration skills with experience working across cross-functional global teams.
• Strong organizational skills and the ability to prioritize and execute.
• Exceptional written and verbal communication skills.
• Self-motivated, resourceful, and willing to take on varied tasks.
• Proficient in Salesforce, LinkedIn Navigator, ZoomInfo, and Google Suite.

Culture & Benefits

• Work from (almost) anywhere for up to 20 days per year.
• Focus on mental health and well-being, including company-paid therapy sessions and HeadSpace subscription.
• Company-wide week off and no meeting Fridays.
• Paid parental leave, generous paid vacation, and time off for your birthday.
• Focus on career growth with Development Dollars and leadership development.
• Travel discounts and Employee Resource Groups.
• Competitive retirement and health plans.
• Free lunch 2 days per week and fun quarterly events.