Senior Software Engineer (Fullstack AI)

TL;DR

Senior Software Engineer (Fullstack AI): Develop and maintain backend services and frontend microservices with a focus on AI-powered contact center solutions. Focus on building scalable, low-latency services and integrating CRM systems with emphasis on fullstack development and cloud-native architecture.

Location: Onsite in Seoul

Company

hirify.global leads AI-powered contact center innovation with a cloud-native, CRM-first platform delivering scalable, secure, and efficient customer experience solutions.

What you will do

• Develop and operate backend services with high availability and scalability.
• Maintain and build frontend microservices using Angular and React.
• Collaborate with product managers and designers to align technical solutions with business goals.
• Create technical design documents reflecting product and business understanding.
• Support CRM integration and improve frontend code related to CRM team.

Requirements

• Location: Must be onsite in Seoul.
• Bachelor's degree in Computer Science.
• 7+ years of software development experience with backend and frontend knowledge.
• Experience or willingness to learn Node.js, JavaScript, and Ruby on Rails.
• Experience with MySQL, Redis, API integrations, and software best practices like Git, Docker, and CI.
• English: B2 level or higher required.

Nice to have

• Knowledge of CRM systems such as Salesforce and Zendesk.
• Experience with Java, Go, or Python.

Culture & Benefits

• Impactful work shaping future customer experience with AI.
• Collaborative and inclusive team culture.
• Comprehensive benefits including medical, dental, vision, 401(k), and commuter benefits.