Senior Recruiter

TL;DR

Senior Recruiter: Manage full-cycle recruitment focusing on scaling a global Customer Support organization with an accent on high-volume recruitment, strategic sourcing, and diversity hiring. Focus on developing tailored hiring strategies, managing recruitment lifecycle, and ensuring a positive candidate experience.

Location: Onsite in Heredia, Costa Rica

Company

hirify.global is a product company specializing in software solutions.

What you will do

• Lead high-volume recruitment for Customer Support roles ensuring quality and timely pipeline.
• Develop and implement data-driven sourcing strategies for diverse candidate pipelines.
• Consult with leadership to define job requirements and interview processes aligned with business goals.
• Manage end-to-end recruitment lifecycle including screening, coordination, and offer negotiation.
• Champion diversity, equity, and inclusion in hiring processes.
• Maintain accurate documentation in ATS ensuring compliance with policies and regulations.

Requirements

• Location: Must be based in or able to work onsite in Heredia, Costa Rica
• 5+ years of full-cycle recruiting experience, preferably in technology and customer support roles.
• Strong communication, interpersonal, organizational, and time management skills.
• Experience negotiating compensation and articulating company value proposition.
• Familiarity with ATS, preferably Workday, and data-driven recruitment tracking.