TL;DR

OSP Engineer: Performs network fulfillment activities for network and data center products with an accent on maintaining SLA targets and problem resolution. Focus on analyzing standard and cross-functional issues, supporting release management, and contributing to project plans.

Location: Hybrid role based in Ilupeju or Victoria Island, Nigeria.

Company

%hirify_global% is the world’s digital infrastructure company, shortening the path to connectivity to enable innovation.

What you will do

Perform Network Service fulfilment for all network and data center products (Interconnections, IX, ECX etc.).
Resolve failed orders based on customer requirements while maintaining SLA targets.
Apply appropriate methodologies and tools for analyzing a range of standard, functional, and cross-functional issues.
Document business requirements and coordinate with stakeholders to analyze, define, and document business processes.
Support project plans and resources, track timelines, and communicate status updates.
Take part in cross-functional discussions to drive issue resolution and prioritization efforts.

Requirements

Bachelor's Degree or equivalent experience required.
1-2 years' experience required.
CompTIA A+ / Network+ certification required.

Culture & Benefits

Welcoming environment for bold ideas and human connection with opportunities to shape your future.
Commitment to challenge assumptions, uncover bias, and remove barriers to foster progress.
Support and accommodation for individuals with a disability during the employment process.
Equal Employment Opportunity and Affirmative Action employer.