TL;DR

Principal Machine Learning Scientist (Generative AI): Developing state-of-the-art machine learning algorithms and Generative AI solutions to power and enhance customer experience across post-booking recommendations, customer service, and trip management use cases with an accent on predictive modeling and Generative AI to improve customer satisfaction and loyalty. Focus on tackling fundamental challenges in inference problems from long-tail traveler data, multi-objective optimization, and building core algorithms that bring context and intelligence to every step of the traveler journey.

Location: Hybrid in Seattle, United States

Salary: $224,000–$313,500

Company

%hirify_global% designs cutting-edge tech to make global travel smoother and more memorable, and creates groundbreaking solutions for partners.

What you will do

Develop and deploy state-of-the-art machine learning algorithms and Generative AI solutions for enhanced customer experience.
Tackle complex inference problems from long-tail traveler data and multi-objective optimization in customer service.
Build and execute a high-impact vision for predictive modeling and Generative AI to improve customer satisfaction and loyalty.
Design end-to-end models by applying advanced statistical methods and incorporating the latest academic research.
Lead and mentor others in machine learning activities, ensuring robust solutions with high business impact.

Requirements

Education: Bachelor's, Master's, or Ph.D. degree in a technical field or equivalent professional experience.
Expertise in more than one major ML programming language (Python, R, Scala).
Deep expertise in LLM fine-tuning and prompt engineering (e.g., OpenAI APIs, Hugging Face, Anthropic Claude, Google Gemini).
Strong experience with AI orchestration tools (e.g., LangChain, LlamaIndex, vector databases).
In-depth understanding of machine learning theory, advanced statistical methods, and causal inference.
Experience leading large data science technical programs with cross-functional teams (10+).

Nice to have

Advanced experimental design, such as adaptive designs.
Expert knowledge of HTML/CSS/JavaScript.
Strong knowledge and experience in charting packages and libraries.

Culture & Benefits

Full benefits package, including exciting travel perks and generous time-off.
Parental leave and a flexible work model with career development resources.
Open, diverse, and welcoming culture guided by company values and leadership agreements.
Wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.

Hiring process

Accommodation requests for disabilities supported by the Recruiting Accommodations Team.
%hirify_global% participates in E-Verify to confirm US work authorization.
Official job offers come only from careers.expediagroup.com/jobs and @expediagroup.com domain.