TL;DR

Product Owner (Fintech): Lead and improve the merchant onboarding journey including KYC, account setup, and configuration with an accent on data-driven enhancements and compliance. Focus on designing seamless onboarding experiences, driving strategic priorities, and collaborating cross-functionally to optimize merchant activation.

Location: Onsite in Norwich, Norfolk, United Kingdom

Company

%hirify_global% empowers over 70,000 merchants globally with advanced POS and payments solutions.

What you will do

Own and improve the merchant onboarding journey from KYC to system activation.
Analyze onboarding performance and identify friction points using data insights.
Collaborate with engineering, design, payments, and operations teams to deliver improvements.
Produce clear product requirement documents and success metrics.
Lead go-to-market planning and cross-team readiness.
Drive innovation including AI-driven onboarding optimization.

Requirements

Location: Onsite in Norwich, Norfolk, UK
3+ years experience as a Product Owner or similar role.
Strong analytical, communication, and stakeholder management skills.
Experience with onboarding, fintech, payments, or identity verification preferred.
Proficiency with product analytics tools and SQL.
Understanding of KYC, compliance, and API integrations.

Nice to have

Experience with POS systems and early customer journeys.
Exposure to AI-driven onboarding optimization.

Culture & Benefits

Customer-focused and data-driven work environment.
Collaborative cross-functional teams.
Fast-paced and innovative culture.

Hiring process

Initial call with recruitment team.
Two-stage interview process.