Business Analyst (Retail)

TL;DR

Business Analyst (Retail): Gathering and documenting business requirements for retail systems with an accent on functional specifications, user stories, and backlog management. Focus on stakeholder collaboration, solution validation, and continuous process improvement within multi-country deployments.

Location: Full-time position based in Bengaluru, India with hybrid work options.

Company

hirify.global is an experience innovation company that helps brands unlock new value in an increasingly digital world by blending crafts, categories, and cultures.

What you will do

• Gather, analyze, and document business requirements for Retail systems (POS, OMS, SAP, payment, SIOCS).
• Translate business needs into clear functional specifications and user stories.
• Manage and prioritize the product backlog for Retail streams and refine scope with product owners.
• Act as the main functional counterpart for business teams and technical leads, facilitating workshops and UAT sessions.
• Ensure proper documentation of processes, functional flows, and test cases, supporting defect triage.
• Identify opportunities for process optimization and contribute to best practices in functional analysis.

Requirements

• 6+ years of experience as a Business Analyst in Retail domains.
• A Bachelor's or Master’s degree in computer science, Engineering, or a related technical field is typically required.
• Knowledge of POS systems (Oracle Xstore Cloud) and related integrations (SAP, OMS, payment).
• Familiarity with Agile methodologies and backlog management tools (Jira, Confluence).
• Excellent communication and stakeholder engagement skills.
• Experience in multi-country deployments (luxury or fashion preferred).

Culture & Benefits

• Flexibility with hybrid work options (country-dependent).
• Access to cutting-edge tools, training, and industry experts for learning and development.
• A workplace culture that fosters creativity, diversity, and autonomy.
• Borderless, global framework for seamless collaboration.
• Commitment to building an inclusive culture where everyone feels supported.

Hiring process

• Our Talent Acquisition team will review your application.
• If your skills and experience align, we’ll reach out for next steps.