TL;DR

Site Reliability Engineering Specialist: Supporting and automating network infrastructure and system administration with an accent on network monitoring, automation tools, and incident management. Focus on troubleshooting network faults, optimising performance, and enhancing security in a fast-paced ISP environment.

Location: Hybrid in Birmingham, United Kingdom (3 days in office)

Company

%hirify_global% is a global leader in secure connectivity and digital services with over 175 years of heritage, serving multinational businesses and organisations worldwide.

What you will do

Support flawless network change implementation using automation and CI/CD pipelines.
Configure, maintain, and monitor network systems to ensure optimal health and reliability.
Utilise automation tools like Ansible for scalable infrastructure management.
Troubleshoot network faults and optimise network performance and security.
Provide 24/7 third line incident management and technical resolution.
Support team growth and uphold high standards of accountability and performance.

Requirements

Location: Must be able to work hybrid in Birmingham, UK
Experience in a fast-paced ISP environment managing large-scale networks.
Strong system administration and server management skills including Kubernetes orchestration.
Proficiency with network architecture, monitoring tools (Elastic search, Prometheus, Apache Kafka), and programming (Python, Ansible, Go).
Willingness to support 24/7 on-call incident resolution.
English: B2 level or higher required

Nice to have

In-depth knowledge of network protocols such as BGP and IS-IS.
Hands-on experience with Cisco, Juniper, and Nokia hardware.
Experience deploying applications across diverse infrastructure including VMs, routers, and switches.

Culture & Benefits

Competitive salary with 10% on target bonus and pension scheme.
25 days annual leave plus bank holidays, increasing with service.
Flexible benefits including healthcare, cycle to work, and season ticket loan.
World-class training and development opportunities.
Discounts on broadband, mobile, TV packages, and retail.
On-call allowances and overtime pay.