Strategic Community Specialist (Community Management)

TL;DR

Strategic Community Specialist (Community Management): Driving the growth and engagement of local communities, particularly in the UK, by cultivating relationships with volunteer moderators and iterating on consumer growth playbooks. Focus on identifying market opportunities, solving moderator pain points, and scaling community initiatives through data-driven insights.

Location: Remote, must be based in the United Kingdom and operate within the EU timezone

Company

hirify.global is a leading community platform dedicated to bringing community and belonging to everyone in the world.

What you will do

• Deeply understand the UK market, including user and moderator pain points, competitors, and market opportunities.
• Cultivate, recruit, educate, and grow a local community of volunteer moderators, implementing a conversion funnel to onboard new active moderators.
• Serve as a public face for local volunteer moderators to build trust and drive engagement in local communities, mediating conflicts.
• Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities and persuading internal teams to align on new plans.
• Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
• Run reports, build dashboards, analyze data, set KPIs, and execute impactful community initiatives.

Requirements

• 5+ years of community development, project management, growth, operations, or product consulting experience with a track record of driving business impact.
• Deep knowledge and understanding of British culture, including current events, politics, customs, traditions, language, topics of interest, and internet culture specific to the United Kingdom.
• Nuanced comprehension of the digital landscape and its cultural intricacies.
• Succinct and persuasive communication skills for effective cross-functional collaboration.
• Results-obsessed with outstanding execution and high attention to detail.
• Deep interest in developing and driving projects, framing issues, seeking solutions, testing hypotheses, and iterating on process improvements.
• Proficiency in English and based in the EU timezone.

Culture & Benefits

• hirify.global is committed to diversity and equal opportunity.
• Provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in job application procedures.

Hiring process

• Interviews may be recorded, transcribed, and summarized by AI, with an opportunity to opt out prior to any scheduled interviews.