TL;DR

Middle Support Engineer: Troubleshooting and supporting production systems and infrastructure with an accent on L2/L3 application support, incident response, and system monitoring. Focus on resolving production issues across various layers, automating operational tasks, and ensuring system stability and performance.

Location: Remote (Global)

Company

%hirify_global% is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology.

What you will do

Provide L2/L3 application support during shifts.
Proactively monitor system health and respond to incidents.
Investigate and resolve production issues across infrastructure, networking, databases, and application layers.
Analyze logs, metrics, and alerts using observability tools.
Automate operational tasks using Bash/Python.
Work with Kubernetes and Docker in day-to-day support operations.

Requirements

Strong Linux administration skills.
2+ years of Application Support experience.
Proficiency in Bash/Python for automation and scripting.
Experience with basic SQL, PostgreSQL, and Redis databases.
Familiarity with observability tools such as Grafana, Prometheus, Zabbix, or ELK.
Working knowledge of Docker and basic Kubernetes.
Understanding of networking basics, including DNS, L4/L7 concepts, and Load Balancers.
English: B2+ required.

Culture & Benefits

Competitive salary.
Inspiring culture and informal work environment.
Ongoing education & training programs.
Opportunity to network and connect at corporate events.
Global career opportunities.