Senior Inside Sales Representative

TL;DR

Senior Inside Sales Representative: Managing end-to-end renewal processes for mid-market, enterprise, and strategic customers with an accent on complex deal structures and multi-org accounts. Focus on negotiating renewals, building trusted customer relationships, and identifying expansion opportunities.

Location: Hybrid role based in Tokyo, Japan

Company

hirify.global is a product company focused on making design accessible to all through a collaborative platform used globally.

What you will do

• Own and manage renewal opportunities across assigned customer accounts in Mid-Market, Enterprise, and Strategic segments
• Build trusted relationships with key customer stakeholders to align hirify.global’s solutions with their business objectives
• Lead renewal cycles end-to-end, ensuring timely closure and growth
• Meet or exceed renewal targets by maintaining a healthy pipeline
• Negotiate renewal terms and pricing to align customer needs with business objectives
• Partner cross-functionally to streamline renewal processes and identify expansion opportunities

Requirements

• Location: Hybrid role based in Tokyo, Japan
• 1+ year of customer-facing experience in renewals, account management, or inside sales, ideally in B2B SaaS
• Strong written and verbal communication skills in Japanese (native) and English (high fluency)
• Comfort with complex deal structures and multi-org accounts involving procurement, finance, and legal stakeholders
• Technical aptitude and curiosity to learn hirify.global’s platform and sales processes

Nice to have

• Experience using Salesforce, Ironclad, or similar tools for managing renewals and deal workflows
• Familiarity with SaaS subscription models and renewal metrics (GRR, NRR, expansion rate)

Culture & Benefits

• Support for diversity and inclusion with equal opportunity employment
• Reasonable accommodations for individuals with disabilities during hiring and employment
• Hybrid work setup with in-person onboarding and video interview requirements