Inside Sales Representative

TL;DR

Inside Sales Representative: Scaling existing customer accounts and managing inbound sales requests, with an accent on subscription expansion, renewals, and building strong product knowledge. Focus on qualifying inbound prospects and contributing to evolving sales strategies.

Location: This is a full-time, hybrid role based out of our Tokyo Hub.

Company

hirify.global is a platform helping teams bring ideas to life by streamlining workflows, moving faster, and working together in real time from anywhere in the world.

What you will do

• Communicate with existing customers via email, Zoom, and Ironclad regarding hirify.global’s platform and pricing.
• Close inbound sales requests for expanding subscriptions.
• Manage inbound billing requests, including processing renewals and changing payment terms/methods.
• Close targeted outbound account renewals.
• Qualify and handle inbound sales requests.
• Partner with Marketing to run proactive campaigns maximizing expansion and retention across products.

Requirements

• Desire to build a career in Sales, with a path towards Senior Inside Sales Representative and Account Executive roles.
• Strong technical aptitude to learn new products, processes, and policies.
• Ability to collaborate effectively across multiple teams (Sales, Support, Billing, Marketing).
• Native-level Japanese fluency required.
• High-fluency English required.

Nice to have

• B2B SaaS experience.
• Customer-facing Sales or Support experience.

Culture & Benefits

• Emphasis on growth and continuous learning ("Grow as you go").
• Celebrates and supports diversity, promoting equal employment opportunities.
• Commitment to providing reasonable accommodation for individuals with disabilities.

Hiring process

• Candidates are required to keep cameras on during video interviews.
• Hired individuals will be required to attend in-person onboarding.