TL;DR

Salesforce Experience Architect (AI and Agentforce): Designing and building Agentforce-powered AI experiences and solutions on the Salesforce platform with an accent on generative AI technologies and customer experience architecture. Focus on solution design, architecture, and execution of GenAI technologies to deliver impactful business value.

Location: Remote - Canada (Alberta, British Columbia, Ontario Only)

Company

%hirify_global%, part of Accenture, is a leader in AI and Salesforce innovation, specializing in generative AI and Agentforce-powered solutions to transform business workflows and customer experiences.

What you will do

Provide industry best practices and act as a trusted client advisor on Salesforce and AI solutions
Drive requirement gathering and serve as the Salesforce platform expert
Design and architect Agentforce-powered experiences and generative AI solutions
Build client strategies and roadmaps for quick wins and long-term goals
Coach and mentor junior technical and functional team members
Stay updated on new Salesforce product and technical capabilities

Requirements

Must have 3+ years in customer-facing technical consulting or enterprise architecture
5+ years of CRM industry experience
Experience architecting and implementing Salesforce Service Cloud or Sales Cloud
Experience with generative AI prompt writing and Agentforce or similar platforms
Ability to lead cross-functional teams and translate business requirements into solutions
Comfortable with flow charting tools and business process optimization

Nice to have

Experience defining robust testing approaches for generative AI solutions

Culture & Benefits

Flexible remote and in-person work options with a focus on trust and work-life balance
Up to 25% travel for client engagements and adventure
Collaborative environment with open communication and executive town halls
Fun team activities and celebrations to foster a positive culture

Hiring process

Recruiter phone screen
Peer video interview discussing career and challenges
Panel video interview with real-time exercise
Leadership video interview