Senior Account Manager (Commercial)

TL;DR

Senior Account Manager (Commercial): Expanding hirify.global’s footprint within commercial and SMB customers with an accent on renewal and expansion efforts within a high-volume environment. Focus on managing the full commercial cycle for customer expansions and renewals, from initial discovery to contract execution.

Location: Remote

Salary: $132,000 - $165,000

Company

hirify.global is revolutionizing mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.

What you will do

• Identify and pursue new opportunities within existing enterprise accounts to expand hirify.global’s offerings.
• Collaborate with the Customer Success team to build unique renewal strategies for each customer.
• Partner with the Customer Success team to develop meaningful relationships with key stakeholders like HR leaders and CFOs.
• Understand customer goals and business needs to deliver targeted recommendations and position hirify.global as an essential partner.
• Manage the full commercial cycle for customer expansions and renewals, from discovery to contract execution.
• Meet and exceed set revenue targets by closing renewal and upsell deals from assigned enterprise customers.

Requirements

• Proven experience in account management, sales operations, or new business sales, focused on customer expansion and growth.
• Demonstrated success in scaling renewal management with awareness of sales lifecycle tools like Salesforce, Docusign, Gainsight, and Zendesk.
• Strong understanding of buyer dynamics, with the ability to effectively engage and influence key decision-makers.
• Passion for advancing mental health care and improving employee well-being.
• Outstanding communication and presentation skills and a thoughtful, collaborative approach.
• Ability to travel up to 15% of the year to support renewal strategies and close expansion deals.

Nice to have

• Experience in employee benefits.

Culture & Benefits

• Health, Dental, Vision benefits start on your first day, including an individual One Medical account.
• Employer-sponsored 401(k) match of up to 2%.
• Yearly allotment of no-cost visits to hirify.global's network of therapists, coaches, and medication management providers for you and your dependents.
• Generous paid time off, 10 sick days, 12 paid holidays, and a 1-month sabbatical leave at your 4-year anniversary.
• Parental leave up to 18 weeks and access to fertility care support through Carrot.
• Access to Wellhub for wellbeing coaching and budget management.
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.