Senior Technical Solutions Consultant (SaaS)

TL;DR

Senior Technical Solutions Consultant (SaaS): Deliver and implement customized SaaS product solutions for enterprise customers, focusing on AI-driven features and API integrations. Focus on designing bespoke enterprise solutions, driving customer success, and collaborating across sales, product, and engineering teams to align technical capabilities with strategic brand objectives.

Location: Hybrid in New York

Salary: $150,000–$170,000 + share options

Company

Duel is a SaaS company focused on brand advocacy solutions for retail brands, backed by top European VCs and operating globally with teams in New York and London.

What you will do

• Deliver tailored demos and build customized environments for enterprise brands.
• Design and architect bespoke technical solutions aligned with strategic objectives.
• Collaborate with sales, product, and engineering teams to advocate for integration development.
• Guide customers through implementation and best practices as a strategic consultant.
• Evaluate customer requirements, lead technical discovery, and conduct ROI analyses.
• Drive product utilization and revenue by ensuring smooth implementation processes.

Requirements

• Location: Must be within commuting distance of New York or London offices (hybrid work).
• 8+ years in enterprise solutions consulting or SaaS implementation with API-driven solutions.
• Strong experience with enterprise SaaS systems, API integrations, and complex technical solutions.
• Proven ability to influence executive stakeholders and manage complex sales cycles.
• Exceptional organizational and project management skills in fast-paced environments.
• Comfortable working in a high-growth startup environment with adaptability and proactivity.

Culture & Benefits

• Flexible working hours with hybrid in-person and remote balance.
• 25 PTO days plus statutory holidays and additional end-of-year break.
• Employee share options and ownership culture.
• US healthcare options and 401K match plan.
• Company MacBook and $350 WFH setup allowance.
• Personal development budget and volunteering leave.