TL;DR

Senior Solutions Architect (Observability): Guiding customers through the adoption and implementation of Grafana's observability stack with an accent on technical problem-solving, architectural alignment, and driving business outcomes. Focus on delivering high-impact training, technical consulting, and advocating for product improvements.

Location: Remote, United Kingdom

Salary: £103,900 – £124,500

Company

%hirify_global% is a remote-first, open-source company providing a visualization tool and observability solutions for over 3,000 companies globally.

What you will do

Understand business needs and translate them into technical requirements and solution designs.
Lead functional workshops, document requirements, and design appropriate solutions.
Accelerate solution delivery for customers and advocate for best practices.
Stay current on %hirify_global%, observability, and related technologies.
Act as a key resource for Sales, Product Management, Engineering, Support, and Professional Services teams.

Requirements

Located in the UK
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with observability (o11y) stacks (visualization, alerting, metrics, logs, traces), preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
Experience with Kubernetes (kubectl, Helm, Tanka).
Experience with Cloud Platforms (AWS, GCP, Azure).
Excellent communication skills to communicate with customers, partners, and internal teams.

Nice to have

Self-starter, adept at picking up new skills and technologies.

Culture & Benefits

100% Remote, Global Culture.
30 days of annual leave (including 3 Grafana Shutdown Days).
Transparent communication and innovation-driven environment.
Open Source Roots and empowered, high-trust teams.
Career growth pathways and approachable leadership.
In-person onboarding for new hires.