TL;DR

Senior Solution Consultant: Works with Sales Account Executives to provide technical and consulting expertise for %hirify_global% solutions, managing prospects and understanding customer needs. Focus on mapping customer problems to software, services, and consulting offerings, applying best practice principles in Solutions Consulting and Service Design methodology.

Location: Remote from Peru

Company

%hirify_global% is a leading technology frontrunner and high-growth software leader in the contact center industry, empowering organizations globally with its AI-powered Experience Orchestration platform, %hirify_global% Cloud.

What you will do

Collaborate with Sales Account Executives to offer technical and consulting expertise on %hirify_global% solutions.
Manage assigned prospects and customers to advance sales opportunities.
Deeply understand customer problems and communicate solution benefits in interactions.
Act as a link between customer needs and potential solution value, due to technical complexity.
Develop and apply best practice principles in Solutions Consulting and Service Design methodology.

Requirements

Experience in a Solutions Engineering role, including live demonstrations and presentations.
Strong time-management, organizational, written, and verbal communication skills.
Ability to multi-task and manage multiple work streams simultaneously.
Analytical ability and strong self-initiative, supporting recommendations with evidence.
Proven record of meeting or exceeding established goals.
Minimum 3+ years business experience in Software Solutions Engineering (Cloud/SaaS, Microservices) or consulting within a software environment.

Nice to have

International experience in Solutions Engineering or consulting.
Enterprise software or contact center industry experience.

Culture & Benefits

%hirify_global% employs over 6,000 people globally, emphasizing empathy and collaboration.
The company offers competitive benefits and perks, providing employees with independence.
Opportunity to make a significant impact on the company and take ownership of your work.