VIP Host

#vacancy #remote

We are an ambitious iGaming company building a technologically advanced international holding. We are currently looking for a VIP Host fluent in English

What We Offer:
— Competitive compensation matching your expectations
— Flexible working hours 2 pm / 4 pm - 10 pm / 12 am (CET)
— Direct collaboration with market leaders who share unique expertise in building and scaling businesses
— Career growth without limits
— No bureaucracy and outdated rules in favor of efficiency and common sense
— A team of professionals: we invest in the development and well-being of every team member

Required Experience & Skills:
— At least 2 years of experience in VIP client management, premium account handling, or luxury service (experience in iGaming is preferred).
— Proficiency in English (native or C1/C2 level), knowledge of Spanish is an advantage.
— Ability to analyze data, calculate unit economics, and make data-driven decisions.
— Strong negotiation and presentation skills.
— Self-motivation, adaptability, and a focus on building long-term client relationships.

Key Responsibilities:
— Building long-term, trust-based relationships with VIP clients through personalized service.
— Proactively addressing client needs by analyzing their activity and preferences to deliver anticipatory service.
— Developing and implementing tailored loyalty and retention programs for key clients.
— Sourcing and attracting new VIP clients through direct outreach and specialized campaigns.
— Analyzing and evaluating potential candidates for transfer from other operators.
— Creating commercial proposals with ROI calculations and presenting them to management for approval.
— Regularly monitoring and reporting on key performance metrics for your client portfolio.

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