TL;DR

Customer Relations Executive (Fintech): Managing a portfolio of corporate clients by providing daily operational and trading assistance with an accent on client servicing, problem-solving, and commercial awareness. Focus on handling live currency trades, supporting FX needs, and acting as a brand ambassador in a fast-paced environment.

Location: Onsite in Madrid, Spain

Company

%hirify_global% is a global fintech firm empowering businesses to expand internationally through tailored financial solutions, with over 1,700 professionals across 40+ offices worldwide.

What you will do

Manage a portfolio of 300 corporate clients trading via the EBO platform
Provide daily operational and trading assistance to clients
Understand clients' business activities and FX needs
Promote %hirify_global% as the main platform for international trading and payments
Act as an ambassador for the product and service at a customer-facing level

Requirements

Location: Must be onsite in Madrid, Spain
Languages: Spanish fluency and professional English
Strong client servicing and communication skills
Ability to multitask and manage workload under pressure
Experience with FX and knowledge of %hirify_global%'s products is a plus
Confidence in liaising between internal departments and clients

Nice to have

Sales skills or experience
Interest in currency markets

Culture & Benefits

Career development with clear progression paths
Supportive structure to help achieve goals
Generous benefits package including healthcare and social benefits
Central office location with excellent transport links
Inclusive and diverse workplace culture with active employee networks