TL;DR

Fraud Investigations Specialist (Cybersecurity): Conduct fraud investigations and monitor risk alerts to protect payment systems from fraud, financial, and reputational risks with an accent on payment security and risk detection. Focus on analyzing high-risk behavior, making informed decisions, and collaborating across teams to ensure seamless merchant experience.

Location: Hybrid, Riga, Latvia

Salary: €1,600 - €2,400 gross

Company

%hirify_global% is a global bank payment company processing over US$130bn annually across 30+ countries, using AI-powered solutions to improve payment success and reduce fraud.

What you will do

Monitor risk alert queues and identify high-risk behavior within the business portfolio
Conduct fraud investigations within service level agreements to reduce potential revenue losses
Develop thorough understanding of %hirify_global%’ products, policies, and processes
Lead customer-facing correspondence and collaborate with various teams to ensure seamless merchant experience

Requirements

Location: Hybrid work with office presence in Riga, Latvia
English: Proficient written and spoken English (minimum B2)
Experience in fraud investigations or similar roles
Strong logical reasoning and decision-making skills
Ability to prioritize, organize, and take initiative

Nice to have

Interest in data analysis and using data to inform decisions
Experience working in global or diverse teams

Culture & Benefits

Wellbeing support and medical cover
Work Away Scheme: work from anywhere up to 90 days per year
Hybrid working model with team-determined office days
Equity for permanent employees
Parental leave tailored to individual needs
Generous holidays, volunteer days, and wellness days