TL;DR

Community Manager: Managing and engaging a legal professional network to drive adoption of AI-backed SaaS technology with an accent on relationship building, client onboarding, and cross-functional collaboration. Focus on supporting legal network operations, technical support, and improving client experience in a remote-first environment.

Location: Must be based in the United States, preferably Central or Mountain time zones

Salary: $100,000 - $140,000 USD

Company

%hirify_global% is a leader in AI-powered solutions for private markets, automating workflows across the fund lifecycle with a focus on legal and financial services.

What you will do

Engage and build strong relationships with lawyers in the network to promote AI-backed technology adoption.
Conduct onboarding training sessions for new law firm members.
Collaborate cross-functionally with internal teams to gather feedback and improve client experience.
Provide technical support and resolve inquiries within the legal network.
Support projects to enhance training materials and organize client feedback.
Maintain and improve Legal Network Help Center and team resources.

Requirements

Must be based in the United States, preferably Central or Mountain time zones
5+ years in customer-facing or operations roles, including 2+ years direct client engagement.
Experience with SaaS or complex industries such as legal or financial services.
Strong verbal and written communication skills.
Process-oriented with attention to detail and continuous improvement mindset.
Self-driven and able to manage multiple priorities in a fast-paced environment.

Culture & Benefits

Remote-first work policy with office hubs in multiple US cities and London.
Paid flexible time off and parental leave.
Employer-supported retirement contributions and professional development budgets.
Monthly phone and internet reimbursement.
Company-sponsored LinkedIn Learning and robust onboarding program.
Medical, dental, and vision insurance options.

Hiring process

Interview process includes evaluation of skills and cultural fit.
Talent Acquisition Partner provides detailed compensation package information.
Employment verification required for all hires.