Community Manager

TL;DR

Community Manager: Managing and engaging a legal professional network to drive adoption of AI-backed SaaS technology with an accent on relationship building, client onboarding, and cross-functional collaboration. Focus on supporting legal network operations, technical support, and improving client experience in a remote-first environment.

Location: Must be based in the United States, preferably Central or Mountain time zones

Salary: $100,000 - $140,000 USD

Company

hirify.global is a leader in AI-powered solutions for private markets, automating workflows across the fund lifecycle with a focus on legal and financial services.

What you will do

• Engage and build strong relationships with lawyers in the network to promote AI-backed technology adoption.
• Conduct onboarding training sessions for new law firm members.
• Collaborate cross-functionally with internal teams to gather feedback and improve client experience.
• Provide technical support and resolve inquiries within the legal network.
• Support projects to enhance training materials and organize client feedback.
• Maintain and improve Legal Network Help Center and team resources.

Requirements

• Must be based in the United States, preferably Central or Mountain time zones
• 5+ years in customer-facing or operations roles, including 2+ years direct client engagement.
• Experience with SaaS or complex industries such as legal or financial services.
• Strong verbal and written communication skills.
• Process-oriented with attention to detail and continuous improvement mindset.
• Self-driven and able to manage multiple priorities in a fast-paced environment.

Culture & Benefits

• Remote-first work policy with office hubs in multiple US cities and London.
• Paid flexible time off and parental leave.
• Employer-supported retirement contributions and professional development budgets.
• Monthly phone and internet reimbursement.
• Company-sponsored LinkedIn Learning and robust onboarding program.
• Medical, dental, and vision insurance options.

Hiring process

• Interview process includes evaluation of skills and cultural fit.
• Talent Acquisition Partner provides detailed compensation package information.
• Employment verification required for all hires.