Sales Operations Analyst

TL;DR

Sales Operations Analyst: Designing, optimizing, and maintaining global sales territories to maximize revenue growth and operational efficiency with an accent on strategic allocation of sales resources, data-driven insights, and CRM data integrity. Focus on leveraging advanced tools like Salesforce and Fullcast, collaborating with sales leadership, and providing actionable insights for strategic decisions.

Location: São Paulo, Brazil. The company fosters hybrid ways of working with a curated in-office experience.

Company

hirify.global is a leading customer engagement platform that empowers brands to Be Absolutely Engaging by collecting and acting on data from any source to engage customers in real time, across channels.

What you will do

• Leverage Fullcast and other GTM tools to design, launch, and optimize sales territories, ensuring equitable allocation of accounts.
• Partner closely with sales leadership and cross-functional teams to develop and maintain frameworks for territory planning, account assignment, quota setting, and resource allocation.
• Maintain and update Sales Rules of Engagement (RoE) and other sales process documentation, ensuring alignment with organizational policies.
• Analyze sales data, territory performance, and other metrics to identify high-propensity accounts, uncover discrepancies, and support accurate forecasting.
• Support the implementation and continuous improvement of sales processes, tools, and systems, enhancing operational efficiency and data integrity.
• Ensure the accuracy and completeness of CRM account data and territory assignments, proactively identifying and addressing data quality issues.

Requirements

• Bachelor’s degree in Business, Operations, or a related field.
• 3-5 years of experience in a B2B SaaS sales or operations environment.
• Proficient in Salesforce (SFDC) reporting.
• Highly skilled in Google Sheets and/or Microsoft Excel, with strong attention to detail and data analysis capabilities.
• Excellent communication skills, with the ability to convey information clearly and concisely, actively listen, and engage in meaningful dialogue.
• Comfortable working in ambiguous situations and proactive in building and refining strategic frameworks and processes.

Nice to have

• Experience administering and optimizing Fullcast (or a similar territory planning tool).
• Experience with CaptivateIQ (or similar sales compensation software).

Culture & Benefits

• Competitive compensation that may include equity, plus Retirement and Employee Stock Purchase Plans.
• Flexible paid time off and comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Family services that include fertility benefits and equal paid parental leave.
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
• A curated in-office employee experience, designed to foster community, team connections, and innovation.
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching.
• Employee Resource Groups that provide supportive communities within hirify.global.
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®.