Senior Site Reliability Engineer

TL;DR

Senior Site Reliability Engineer: Strengthening infrastructure and enhancing the ability to deploy, monitor, and scale SaaS platform systems with an accent on cloud-native systems, Kubernetes, and infrastructure-as-code. Focus on defining SLOs, improving incident response, and embedding reliability principles into service design.

Location: Hybrid work model, with offices near the Bernabeu Stadium in Madrid.

Company

hirify.global is a leader in digital employee experience management software, providing unprecedented insight to IT leaders for proactive optimization of employee experience.

What you will do

• Implement and manage cloud-native AWS systems and automate operations.
• Operate and enhance Kubernetes clusters, deployment pipelines, and service meshes.
• Design, build, and maintain the infrastructure for a multi-tenant SaaS platform, focusing on reliability, security, and scalability.
• Define and maintain SLOs, SLAs, and error budgets, and proactively address availability and performance issues.
• Participate in a shared on-call rotation, acting as Incident Commander and refining incident response processes.
• Work closely with software engineers to embed observability, fault tolerance, and reliability principles into service design.

Requirements

• Minimum Bachelor’s degree in Computer Science or equivalent practical experience.
• 5+ years of experience as a Site Reliability Engineer or Platform Engineer.
• Strong hands-on experience with public cloud services (AWS) and supporting SaaS products.
• Proficiency in programming/scripting (Python, Go, Bash) and infrastructure-as-code (Terraform).
• Experience with Kubernetes, Docker, CI/CD pipelines, and monitoring solutions (Datadog).
• Comfortable with participating in a rotating on-call schedule and leading post-incident reviews.
• Deep understanding of Linux systems, networking, and common troubleshooting practices.
• Excellent written and verbal skills in English.

Nice to have

• Exposure to compliance standards such as SOC 2, ISO 27001, or HIPAA; FedRAMP experience.
• Experience with chaos engineering or resilience testing practices.

Culture & Benefits

• Permanent contract and a competitive compensation package.
• Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR.
• Hybrid work model and flexible hours, plus unlimited vacation, 23 holidays, and 3 volunteer days.
• Up to 25 EUR per month for a gym subscription and flexible compensation for childcare & public transportation.
• Reimbursement of up to 50% of the cost of English & Spanish classes.
• Regular company and team events.
• A relocation package for candidates coming from another country.