TL;DR

Content Governance Specialist: Implementing and enforcing policies, processes, and standards for the digital content lifecycle with an accent on organization, discoverability, and maintenance of content and content systems. Focus on streamlining content management processes, ensuring consistency in categorization, and supporting AI-driven content personalization.

Location: Hybrid, primarily remote within the United States, with occasional on-site presence required at an office location (e.g., Chicago, Illinois).

What you will do

Manage and maintain the internal content library, ensuring assets are organized, tagged, and easily accessible.
Help publish content on the organization’s website using a headless CMS platform.
Document comprehensive content governance frameworks, policies, editorial guidelines, and style standards.
Enforce content governance to ensure consistency in categorization, metadata tagging, and version control.
Support regional teams by providing guidance and training on internal content management processes.
Conduct regular audits of content to ensure accuracy, up-to-date information, and alignment with global brand guidelines.
Assist in implementing AI-driven content personalization initiatives and define KPIs for content performance.

Requirements

Experience with enterprise-level CMS/DAM systems is a a must.
Ability to manage multiple content projects simultaneously, meeting timelines and quality standards.
Strong understanding of content governance principles, including categorization, version control, and metadata management.
Experience working with cross-functional teams in a global or multi-regional context.
Familiarity with top- and mid-funnel content strategies and how content supports lead generation.
Excellent written and verbal communication skills to articulate complex information clearly.
Must be legally authorized to work for any employer in the United States without the need for current or future immigration sponsorship.

Nice to have

Specific experience with Sitecore, Airtable, Wrike, Microsoft 365, and Marketo Engage.
Experience identifying areas for process optimization and implementing solutions.

Culture & Benefits

Comprehensive benefits package including medical, dental, vision care, and EAP programs.
Paid time off, recognition programs, retirement, and investment options.
Charitable gift matching programs and worldwide days of service.
Work in a fast-paced, collaborative environment with a global marketing team.