TL;DR

Director, Professional Services - Engagement Managers (Data, AI): Leading a team of Engagement Managers to ensure customer success with the %hirify_global% Lakehouse Platform by strategizing, positioning, and managing professional services engagements with an accent on driving consumption, revenue growth, and building executive relationships. Focus on developing regional PS strategies, scaling the team, and providing thought leadership for service offerings in the Data and AI domain.

Location: Based in London, United Kingdom, with up to 30% travel required

Company

%hirify_global% is a leading data and AI company providing a unified Data Intelligence Platform trusted by over 10,000 organizations globally, including more than 50% of the Fortune 500.

What you will do

Collaborate with Sales Leaders and Account Executives to develop regional Professional Services strategies.
Drive creative strategies to enhance team effectiveness and positively affect consumption of the %hirify_global% Lakehouse.
Own and drive hiring and building the Engagement Manager team, scaling as needed without sacrificing quality.
Deliver accurate weekly forecasts against bookings, revenue, and margin targets.
Act as the Professional Services sponsor for important regional accounts, leading executive alignment and accelerating growth.
Develop and deliver enablement content and provide thought leadership to evolve service offerings.

Requirements

Consistent track record of success in a Professional Services leadership role, including managing and scaling a senior, high-impact team.
Proven experience in senior customer-facing roles that require a mix of influencing, validating, understanding, and execution.
Experience rapidly scaling a business, including developing a clear strategy for growth across business and people development.
Data and AI domain experience working with large enterprises to realize business value from discovery to production implementations.
Ability to work collaboratively and cross-functionally across go-to-market teams.
Adept in coaching others to develop their careers and commercial skills around deals.
Strong service delivery and program management skills with the ability to synthesize desired customer outcomes into well-structured program plans.
Travel is required up to 30%.

Culture & Benefits

Comprehensive benefits and perks designed to meet the needs of all employees.
Commitment to fostering a diverse and inclusive culture where everyone can excel.
Hiring practices are inclusive and meet equal employment opportunity standards.