TL;DR

IT Service Desk: Supporting office and hotel IT systems including hardware, software, and network issues with an accent on Office 365, telephony, and onsite support. Focus on managing access, troubleshooting, and ensuring smooth IT operations across multiple European locations.

Location: Hybrid across multiple European countries including The Netherlands, Germany, Austria, Italy, France, Spain, and the UK

Company

%hirify_global% is a hybrid hospitality company operating in multiple European countries, offering innovative living and working spaces with a focus on community and creativity.

What you will do

Support HQ office staff and hotel employees with IT-related issues including hardware and software.
Manage onboarding and offboarding processes for employees' IT access.
Provide Office 365 and telephony support.
Visit hotels to resolve onsite IT issues including CCTV, access control, and WiFi.
Manage system access and fix hardware problems.

Requirements

English: B2 level required
Experience in IT service desk and remote IT support.
Familiarity with Office 365, Zendesk, monday.com, Powershell, networking, Salto, and Aruba is a plus.
Location: Must be able to work in a hybrid setup across European countries mentioned.

Culture & Benefits

Work in a dynamic, multinational company in exciting European cities.
Opportunities for learning and career growth.
Discounts on company properties for employees and their families.
Inclusive and diverse work environment welcoming all backgrounds.