TL;DR

Transaction Monitoring Project Manager (Fintech): Drive adoption, upsells, and expansion of AML Transaction Monitoring product by enabling Customer Success Managers and coordinating cross-functional teams. Focus on designing enablement programs, optimizing customer lifecycle processes, and supporting revenue growth through data-driven insights.

What you will do

Design and implement enablement programs to drive Transaction Monitoring adoption and expansion for Customer Success Managers.
Develop sales and customer success enablement assets such as playbooks and documentation.
Identify upsell and deeper adoption opportunities using customer insights and usage data.
Act as liaison between Product, Customer Success, Sales, and Compliance teams to align on roadmap and messaging.
Translate complex product and compliance updates into actionable guidance for Customer Success Managers.
Optimize processes and track performance across the customer lifecycle to identify friction points and deliver insights.

Requirements

3–5 years of experience in Project Management, Customer Success, or Product Enablement, preferably in fintech, regtech, or SaaS.
Proven experience with Transaction Monitoring, AML, or Fraud Prevention tools or processes.
Strong project management and stakeholder communication skills.
Analytical mindset with ability to use data to drive decisions.
Proficiency with CRM and collaboration platforms such as Salesforce, HubSpot, Confluence, Notion, and Jira.
English proficiency at least B2 level (job posting in English).

Culture & Benefits

Remote-first, trust-based culture with flexible working hours.
Extra time off including birthday holiday, personal days, and sick leave without paperwork.
Work with a mission to build a secure, accessible, and inclusive digital world.
Fair and transparent compensation benchmarked to the market.
Global team and customer base with cross-border collaboration.
Support for personal growth with learning opportunities and event coverage.
Team offsites fully covered to foster collaboration and recharge.
Provision of necessary tools and hardware for work.
Inclusive and friendly work environment valuing individuality and diversity.

Hiring process

TA screening
Hiring Manager interview
Assignment
Final interview