Transaction Monitoring Project Manager (Fintech)

TL;DR

Transaction Monitoring Project Manager (Fintech): Drive adoption, upsells, and expansion of AML Transaction Monitoring product by enabling Customer Success Managers and coordinating cross-functional teams. Focus on designing enablement programs, optimizing customer lifecycle processes, and supporting revenue growth through data-driven insights.

What you will do

• Design and implement enablement programs to drive Transaction Monitoring adoption and expansion for Customer Success Managers.
• Develop sales and customer success enablement assets such as playbooks and documentation.
• Identify upsell and deeper adoption opportunities using customer insights and usage data.
• Act as liaison between Product, Customer Success, Sales, and Compliance teams to align on roadmap and messaging.
• Translate complex product and compliance updates into actionable guidance for Customer Success Managers.
• Optimize processes and track performance across the customer lifecycle to identify friction points and deliver insights.

Requirements

• 3–5 years of experience in Project Management, Customer Success, or Product Enablement, preferably in fintech, regtech, or SaaS.
• Proven experience with Transaction Monitoring, AML, or Fraud Prevention tools or processes.
• Strong project management and stakeholder communication skills.
• Analytical mindset with ability to use data to drive decisions.
• Proficiency with CRM and collaboration platforms such as Salesforce, HubSpot, Confluence, Notion, and Jira.
• English proficiency at least B2 level (job posting in English).

Culture & Benefits

• Remote-first, trust-based culture with flexible working hours.
• Extra time off including birthday holiday, personal days, and sick leave without paperwork.
• Work with a mission to build a secure, accessible, and inclusive digital world.
• Fair and transparent compensation benchmarked to the market.
• Global team and customer base with cross-border collaboration.
• Support for personal growth with learning opportunities and event coverage.
• Team offsites fully covered to foster collaboration and recharge.
• Provision of necessary tools and hardware for work.
• Inclusive and friendly work environment valuing individuality and diversity.

Hiring process

• TA screening
• Hiring Manager interview
• Assignment
• Final interview