Provider Operations Specialist (iGaming)

TL;DR

Provider Operations Specialist (iGaming): Managing and monitoring game provider integrations and content releases with an accent on ensuring schedule adherence, minimal risk, and post-launch performance. Focus on troubleshooting live game issues, establishing compliance standards, and coordinating cross-functional teams.

Location: Yerevan

Company

hirify.global is on a search for a new player to join their team.

What you will do

• Ensure all game provider integrations follow the defined process: planning, specification, testing, deployment, and post-launch monitoring.
• Manage and maintain the integration roadmap, ensuring game and content releases occur on schedule with minimal risk or delay.
• Monitor live games and provider integrations for performance, uptime, and correctness of behavior.
• Handle and manage incidents related to provider integrations or game operations, ensuring rapid response and resolution.
• Establish and enforce quality and compliance standards for provider integrations, including regulatory requirements and certifications.

Requirements

• Strong understanding of casino platforms, games, and provider integration processes.
• Experience managing multiple integration projects and coordinating cross-functional teams.
• Excellent problem-solving and troubleshooting skills with strong attention to detail.
• Effective communication and relationship management skills for liaising with providers and internal teams.
• Analytical mindset with the ability to monitor performance and ensure high-quality launches.
• Proactive, adaptable, and up-to-date with gaming trends and regulatory requirements.

Culture & Benefits

• Opportunity to learn hard, work hard, play hard, and imagine better things, technologies, and future.