TL;DR

Senior UX Researcher (Product Design): Lead qualitative and mixed-method user research projects to shape product strategy and customer insights with an accent on behavioural understanding and actionable recommendations. Focus on designing and conducting research studies, synthesizing insights, and influencing product decisions in a fintech environment.

Location: Hybrid in London and Budapest with 3 days in-office and 2 days remote

Salary: £65,000–£85,000 gross

Company

%hirify_global% is a fintech product company focused on simplifying investing and growing wealth, recently becoming part of IG Group while operating independently.

What you will do

Lead end-to-end qualitative and mixed-method research projects including interviews, usability studies, and surveys
Collaborate with Product, Design, Marketing, and Data teams to align research with business goals
Develop and maintain research standards, frameworks, and tooling
Communicate insights effectively to stakeholders to support decision-making
Manage research operations including planning and recruitment
Champion a customer-centric culture throughout the product lifecycle

Requirements

Location: Hybrid work with office presence in London and Budapest
English: B2 level or higher required
5+ years experience in UX Research, preferably in consumer-facing digital products
Strong expertise in qualitative methods and mixed-method approaches
Experience working in fast-paced, iterative environments, ideally in financial services
Experience mentoring peers and shaping research practices

Nice to have

Formal education in HCI, psychology, behavioural science, or related fields
Experience with research tools like Dovetail or UserTesting
Experience leveraging AI in product research

Culture & Benefits

Hybrid working model with flexibility for personal needs
Competitive salary with bonus scheme linked to company and individual performance
25 days holiday plus UK public holidays and additional days for tenure and birthday
Enhanced pension matching up to 5%
Private health insurance including mental health, dental, and vision plans
Income protection and group life insurance
Enhanced parental leave and paid sick leave
Learning and development funding for industry qualifications
Cycle to Work salary sacrifice scheme

Hiring process

Initial interview with Talent Partner
Hiring Manager interview focusing on skills and experience
Take-home task and presentation
Executive interview assessing cultural fit