TL;DR

Implementation Consultant (GovTech): Delivering consultancy, training, and quality assurance services for %hirify_global%'s Legal & Records division with an accent on workflow design and client engagement. Focus on managing multiple projects, building strong client relationships, and supporting end-user training.

Company

%hirify_global% develops software that supports critical services for citizens globally.

What you will do

Liaise with client teams to identify requirements and configure workflows.
Test workflows and implement systems, making adjustments as needed.
Deliver training to end users and create supporting documentation.
Maintain and update training materials in line with product development.
Build strong client relationships while managing multiple projects.
Mentor new starters and support onboarding processes.

Requirements

Ability to document customer requirements and translate them into technical specifications.
Excellent interpersonal and communication skills.
Strong organisational skills with the ability to work independently.

Nice to have

Knowledge of legal accounting processes and case management.
Understanding of full implementation lifecycle and workflow principles.
Experience with database interface projects and SQL systems.

Culture & Benefits

25 Days Annual Leave + bank holidays.
Up to 3 extra days off for volunteering.
5% employer match pension contributions.
Private Medical Insurance for fast access to healthcare.
Inclusive and diverse workplace culture.