Customer Service Agent (Pet Tech)

Формат работы

hybrid

Тип работы

fulltime

Грейд

junior

Английский

Страна

Europe/Austria

Вакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

Customer Service Agent (Pet Tech): Providing exceptional customer support through email and live chat for a leading pet tech company with an accent on technical troubleshooting and customer satisfaction. Focus on utilizing your communication skills and technical affinity to enhance customer experience and optimize service processes.

Location: Hybrid setup in Linz, Austria

Company

hirify.global is a trusted name in pet safety and health, dedicated to providing outstanding customer service.

What you will do

Provide written support to customers globally through email and live chat.
Utilize quick thinking and negotiation skills to ensure customer satisfaction.
Troubleshoot technical issues efficiently.
Contribute fresh ideas to improve processes.
Engage in personal and professional growth through workshops.

Requirements

2+ years of experience in technical customer service.
Strong technical affinity and quick learning ability.
Excellent communication skills.
Very good English skills (C1 or higher).
Valid work permit for Austria.

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