TL;DR

Senior Infrastructure Engineer: Build the infrastructure for rich media solutions powering AI and voice interactions in financial services with an accent on cloud infrastructure, Kubernetes, and networking. Focus on designing and maintaining scalable, secure, and reliable infrastructure supporting AI-driven customer service platforms.

Location: Hybrid with preference for Estonia office presence (Tartu, Tallinn), operating in Eastern European time zone (EET/EEST)

Company

%hirify_global% is a leading AI customer service platform for banks and credit unions, valued over $1 billion and recognized for innovation and employee satisfaction.

What you will do

Build and maintain infrastructure for rich media and AI-powered customer service solutions
Lead technical projects and take ownership of infrastructure outcomes
Work with cloud infrastructure (AWS) and infrastructure as code (Terraform)
Manage Kubernetes clusters and containerized environments
Ensure robust networking and Linux system operations
Collaborate with distributed teams across Estonia, Portugal, and Spain

Requirements

5+ years of combined software and infrastructure engineering experience
Strong leadership and ownership of technical projects
Proficiency with AWS, Terraform, Kubernetes, and Linux
Excellent networking knowledge and container management skills
Ability to work hybrid with preference for Estonia office presence
English proficiency at least B2

Nice to have

Experience with Go or Python
Familiarity with event-driven architecture and Kafka or RabbitMQ
Knowledge of authentication protocols like OAuth, OIDC, or SAML
Experience with AI development tools such as Claude Code

Culture & Benefits

Hybrid work model with in-person collaboration valued
Distributed team across multiple European countries
Company gatherings twice a year for team building and innovation
Equal opportunity employer with inclusive culture

Hiring process

Introduction interview
Practical and team interviews
Final decision and offer