TL;DR

Senior CRM Specialist (AI/FinTech): Building and operating a world-class CRM system in HubSpot to enhance upsell rates and customer success globally. Focus on designing trigger-based campaigns, maintaining data hygiene, and collaborating with cross-functional teams.

Company

%hirify_global% is a fast-growing company focused on providing back-office solutions for micro SMEs through proprietary software and AI.

What you will do

Audit and optimize the current HubSpot setup for upsell and LTV growth.
Design and implement trigger-based campaigns and sales pipeline automations.
Collaborate with marketing, sales, and content teams to develop effective messaging.
Create dashboards and reporting frameworks to track key metrics.
Maintain data hygiene and document systems for scalability.

Requirements

4–7+ years of experience in CRM or marketing automation, with HubSpot expertise.
Proven ability to design multi-stage customer journeys that drive revenue.
Strong data-driven mindset with experience in tracking and optimizing metrics.
Ability to work collaboratively with cross-functional teams.
Organized and detail-oriented, able to meet tight deadlines.

Nice to have

Experience with other major CRM systems like Salesforce or Braze.

Culture & Benefits

Flexible work arrangements, including remote work options.
Competitive salaries and generous paid time off.
Opportunities for personal growth and professional development.
Commitment to building an inclusive and equitable work environment.

Hiring process

Screening call with Talent Acquisition.
Case study or take-home task.
Technical competency panel interview.
Career deep dive with sales leadership.
Behavioural panel interview with HR.