TL;DR

Director Content (Content Creation): Lead and manage content strategy, thought leadership, and high-velocity content operations across multiple formats including writing, video, and product demos. Focus on turning complex AI technology and strategy into clear, credible, and creative stories that build belief in the product and company.

Location: Hybrid in San Francisco, California, USA

Salary: $238,000 - $285,000

Company

%hirify_global% is a leading AI customer service company pioneering AI-powered customer experience solutions with a flagship AI agent product, Fin.

What you will do

Manage editors and full-stack marketers across Content, PMM, and Advocacy teams.
Own and execute the content strategy and thought leadership initiatives.
Create and scale multi-format content including writing, video, product demos, customer stories, social, and education.
Collaborate daily with Product, Design, PMM, and Integrated Marketing to ensure fast, technically grounded content aligned with marketing principles.
Drive a high-velocity content operation designed for speed, experimentation, and technical credibility.

Requirements

Location: Hybrid work with at least three days per week in San Francisco office.
English: Proficient English required (job posting in English).
Proven leadership experience managing content and marketing teams.
Strong skills in research, communication, critical thinking, creativity, collaboration, relationship building, and data analysis.
Ability to translate complex AI technology into clear and engaging content.

Culture & Benefits

Competitive base salary with corporate bonus and stock options (RSUs).
Hybrid working policy balancing in-person collaboration and remote flexibility.
Radically open and accepting culture focused on core values and inclusivity.
Equal Employment Opportunity commitment with diverse and inclusive environment.